Had a call today from a new costumer that needed a new hot water heater in Branford CT, typical job other than I had brought the third new gas hot water heater to their house in 2 days. The home owner was a very nice guy, what had happened was he bought the hot water heater from a local Home Depot, Lowes, or Sears kind of store. The 1st water heater installer bought a heater with a large dent on the bottom of it, and the home owner asked the installer to bring the heater back and exchange it for one without any dents. The installer came back with another water heater and after it was installed and fired up the heater started to leak. The home owner asked the installer to remove the heater and he got it money back.
Other GE water heater complaints
We get these calls from time to time, and I can tell you that 99.99 percent of the time the water heater was bought at either Lowes, Home Depot, or some other large store that sells “appliances”. The thing is a water heater is not an appliance, or at least it can’t be handled like an oven, or toaster. Water heaters are very FRAIGLE! Water heaters have a thin sheet of metal on the out side of the tank that is about at think as a two pieces of paper. The inner tank is made of metal, and during the last step of production the water heater is sprayed in the inside of the tank with glass which hardens; making the water heater much more durable against particles naturally found in water that want to break down the metal tank.
Dents anywhere around the tank means it was dropped or other wise banged around. A small ding on the side of the tank jacket is one thing, but dents on the bottom rim is a problem in the making. Dents = cracks in the glass lining which greatly reduces the life of your water heater. Sometimes it’s so bad they can leak right after installations, but honestly if it’s going to happen you want it to happen right away so it would be replaced. My clients found that out the hard way and had to go an extra night without water before they found us. All ended well and I didn’t get a call form them so I assume they are enjoying there new 50 gallon gas Rheem guardian-fury water heater we picked up at Bender plumbing supply in New Haven CT.
I forgot to take a picture but it looked beautiful in it’s new home.
To recap: When you buy a new water heater, before its installed open the box and inspect the tank for dents before it’s installed. If you see any large dents bring the water heater back from where you got it from and ask for another one.
Better yet contact us, or all call a plumber from you local area, and make sure your next water heater is bought at a quality plumbing supply store.
We provide top quality plumbing information about services, free estimates, installations and repairs on all Rheem, Ruud, Bradford white, State, and A.O. Smith electric, gas, propane, Bock, Thermaflow/Everhot oil fired hot water heaters, Navien, Rheem, Noritz, and Takagi tankless water heaters, Ruud, Bock, and lochinvar oil fired water heaters, SuperStor storage tanks, Peerless, Laars, and Crown tankless coils, and repairs on all hot water heater throughout the state of Connecticut including Bridgeport, CT- Bristol, CT- Cheshire, CT- Danbury,CT- Derby,CT- East Hartford,CT- East Haven,CT- Enfield,CT- Fairfield,CT- Hamden,CT- Hartford,CT- Meriden,CT- Orange,CT- Middletown,CT- Milford,CT- New Britain,CT- New Haven,CT- New London,CT- Norwalk,CT- East Norwalk,CT- Norwich,CT- Putnam,CT- Shelton,CT- Southington,CT- Stamford,CT- Stratford,CT- Southport,CT- Torrington,CT- Wallingford,CT- Watertown,CT- West Hartford,CT- West Haven,CT- Westport,CT- Wethersfield,CT- Willimantic,CT- all shore areas, and surrounding Connecticut areas.
